Assistance with online classes

Attention All Students Enrolled in Fully Online and Partially Online Courses:

Access to your course will be available on the first day the course starts (not before). On the first day of class, go to: https://sdccd.instructure.com and enter your login credentials:

 

Type your Username = 10-digit College Student Identification (ID) number

Type your Password =  mmddyyyy (birthdate with no hyphens, slashes, or spaces) 
For example:    0009010101 (ID number used at registration)
                           06031980 (password for birthdate June 3, 1980)

 

Returning online students, use your current password. 

After logging in, you will see your Canvas Dashboard page with your courses listed. Click on the name of the course to access it.

Your instructor expects you to login on the first day of instruction and follow the directions in the Syllabus.

 

Prepare in advance for a successful online learning experience:

 

1.            Make sure your computer is ready for online learning at: Technical Requirements Disable pop-up blockers.

2.            Complete the Online Student Training and Orientation at: http://www.sdccdonline.net/students/training.

 

For technical assistance, our helpdesk staff are standing by 24/7 to assist you at https://www.sdccdonline.net/help or call toll-free (844) 612-7421.

 

If you have enrolled after the class begins, you will not have access until four hours after enrollment.  Please check in periodically using the login information above.

 

Thank you,

   SDCCD Online Learning Pathways

Online Learning Pathways

Online Student Tips for Success

Communication

1.    Be willing to share your educational experiences as part of the learning process. The online 
environment is open and friendly, and you will benefit from communicating and sharing your 
experiences with your fellow students. Because this forum for communication eliminates the visual 
barriers that hinder some individuals from expressing themselves, it can work well for both 
introverts and extroverts. In addition, you have time to reflect on the information before 
responding, which is often easier than having to respond in a traditional, in-person discussion 
group.

2.    Be comfortable and proficient at written communication. Because in the virtual classroom 
nearly all communication is written, you will be writing quickly and often. If you have limited 
writing abilities or are uncomfortable expressing yourself in writing, work on improving these 
skills before or as part of your online experience.

3.     Be willing to let your instructor know about problems. Instructors who teach online courses 
can't see if you are having problems, such as confusion, frustration, boredom, or absence. If you 
are experiencing difficulties on any level-either with course content or the technology, 
communicate this to your instructor immediately. If you don't, your instructor will never know what 
kinds of problems you may be experiencing.

Motivation and Commitment

4.    Be self-motivated and self-disciplined. Because there is freedom and flexibility in the 
online environment that doesn't exist to such a great extent in a traditional classroom, you need 
to be particularly responsible and self-disciplined. The online process requires a commitment. 
Schedule regular study and log-in times for your online courses.

5. Be prepared to spend as much time per week as the course requires--usually 12 to 15 hours per 
week per course. Online courses are not easier than traditional classroom courses. You may find 
that they require more time, commitment, and discipline.

6.    Be able to meet the requirements. Your online program will have the same requirements as any 
quality educational program. If you want to succeed in your online program, you must view it as a 
more convenient way to receive your education, not an easier way.

7. Be able to apply critical thinking and decision-making skills to the learning process. The 
online learning process will require you to make decisions based on facts as well as experience. 
You must be able to use critical thought to assimilate information and make effective decisions.

Quick Tips

•     Check your e-mail frequently.
•     Keep in contact with your instructor.
•     Allow a reasonable amount of time for instructor response.
•     Advise the instructor promptly of any changes in your e-mail address and/or telephone numbers.
•     Interact with your classmates as much as possible.
•     Keep up with weekly assignments. When in doubt, ask questions.
•     Be open to this new method of instruction and enjoy learning in Cyberspace!
 

Netiquette Guidelines for Online Students

The following Netiquette Guidelines are suggestions for success in your online learning environment at the San Diego Community College District 

 

Software Usage

The course software and server are property of the San Diego Community College District. Use of the electronic communication tools, such as chat, discussion boards, or email for personal gain or gain on behalf of other individuals or organizations or for soliciting funds for charity, non-profit organizations, schools, or other businesses is prohibited.

 

Show Professionalism and Courtesy

Exhibit the same professionalism and respect in the online class as you would in the workplace.

 

Use Correct Spelling and Grammar

Adhere to correct spelling and grammar rules. It is good practice to compose your message in a word processing program where you can check your spelling and grammar prior to sending. Avoid typing in all capital letters, as this is considered to be shouting (flaming). Avoid abbreviations and informal language ("I'll C U L8R").

 

Use a Positive Tone

Before hitting the Send or Submit button, review your message. The ease and speed of the Internet makes it easy to say something you will regret later. Remember: You are communicating with other human beings, with feelings, sensitivities, and opinions. When composing a message, ask yourself, "Would I say this to the person face-to-face?"

 

Follow the Course Discussion Board Guidelines

Make sure that you are posting under the correct discussion topic and read all postings in that topic prior to posting your message. Keep in mind that different instructors may have different guidelines for participation and grading.

 

Be Respectful of Others' Time

Think carefully about who the recipients of your email should be. Avoid sending an email to the entire class, unless you feel that everyone must read it. Use descriptive subject lines for email messages and discussion board postings. Check the syllabus and course policies stated by your instructor to know what to expect about your instructor's turnaround time for responding.

See Policy 3100 for the Official San Diego Community College District policies on
Student Rights, Responsibilities, and Administrative Due Process

Zoom Setup for Students

Test your setup beforehand

Try the Test Meeting to make sure your software and audio is set up.

Find the Zoom meeting link for my class

If the meeting was scheduled via Canvas, the Zoom meeting link is
•    In the Canvas course, under Zoom
•    In Canvas Calendar, as an event
•    In a Canvas event notification (in your email if notifications are on)
•    In the Zoom app

Join a Zoom session

Click the Zoom meeting link several minutes before your meeting, as you may be prompted to download Zoom to your PC, Mac, tablet or phone. Follow the instructions to join computer audio and mute yourself if that isn’t default. Unmute when you want to talk. In most cases, your instructor should be recording the session so you can watch it later, but if you can participate, you should try.

Find recordings of a Zoom meeting in Canvas

If the meeting was scheduled via Canvas and recorded, the Zoom recording will be in the Canvas course in the Zoom tool > Cloud Recordings tab a few hours after the meeting ends.

ConferZoom Student Guide
https://ccctechconnect.zendesk.com/hc/en-us/sections/360003213453-Canvas-Student-Guide-for-
ConferZoom